Pacific Mist Carpet Cleaning does have liability insurance; however by not moving furniture we reduce the risk of ever having to use it. Moving customers furniture on a routine basis increases our exposer to risk and furthers the chance that claim may made against us.
That being said, their are exceptions. If we are cleaning an elderly persons home and a couch or love seat needs to be moved we may do it. The same is true for people who are physically disabled. In those instances, the decision to move furniture for a customer rests entirely with our technicians and whether or not they feel comfortable moving the furniture without putting themselves, the customer or the furniture at risk for injury or damage.
by Ed Scott