My first question was when did it happen and how old is the mattress? If the stain was over two weeks old I knew that Pacific Mist Carpet Cleaning chances to remove the stain would be limited. Cleaning a mattress is very challenging since it is essentially a giant foam sponge. The urine seeps into the foam and is difficult to remove. The problem of removing the urine may be compounded if the homeowner has put excessive amounts of water on the mattress while cleaning. However, in this instance this was not the case. The homeowner called Pacific Mist Carpet Cleaning the day after the accident occurred and had only blotted the surface.
My next question to the homeowner was how old was the mattress and what was its value. They explained too me that they had just purchased the mattress a week before from Sleep Country in Maple Ridge. The mattress cost them $3500. From my experience, higher end mattresses more often then not include a stain protector. Stain protectors absorb and trap the staining substance and make cleaning a breeze. Moreover, the mattress was almost brand new which meant that the protector would still be in tact. Over time protector wears off.
Below are the before and after pictures. The cleaning went off with out a hitch and our customer from Maple Ridge was extremely happy. For all of your carpet cleaning, mattress cleaning and specialty cleaning needs please not hesitate to give Pacific Mist Carpet Cleaning a call.