I must say that I love cleaning dirty carpet! When a potential customer calls me and starts telling me about their carpet and how dirty is I become excited. I love a challenge and the possibility of making something beautiful again fits well with my results orientated personality.
This week I had a call from a customer in Richmond who decided to spray paint his fire palce in his basement. This did not turn out well. The fire place turned of perfectly but unfortunately he did a real number on his carpet and upholstery.
This was one of the cases in which I knew I had an opportunity to make a life time customer if I could deliver results.
This week I had a call from a customer in Richmond who decided to spray paint his fire palce in his basement. This did not turn out well. The fire place turned of perfectly but unfortunately he did a real number on his carpet and upholstery.
This was one of the cases in which I knew I had an opportunity to make a life time customer if I could deliver results.
For this job I used a heavy duty pre-spray and cleaned it twice. The first pass was done with just hot water (230 degrees) and the second pass was done with pre-spray with a solvent additive. I let the pre-spray dwell for 20 minutes before I cleaned it with a Rotovc.
I also cleaned the upholstery with a heavy duty solvent based pre-spray. The home owner was going to through out the couch if I could not get it clean so he have me a lot of latitude with what products I could use on it. The couch turned out well.
In the end the customer was thrilled that I was able to return his basement carpet and upholstery back to normal.
Ed Scott
Ed Scott