Well this was an interesting call that I am sure other carpet cleaners may have passed on. About two weeks ago a customer from Vancouver called me and booked a carpet cleaning. It was a simple job in so far as it was 2 bedrooms, hallway, living room and dinning room. No pet stains or any other type of specialty stain removal was needed. Then the day before the appointment, the customer called me and told me that her husband had tripped and hit his head on the corner of his nightstand and had bled a little bit on the carpet.
I figured that a little bit of blood would not be an issue. Wow I was wrong. I arrived at the home the next day and was shocked at what I saw. Blood was everywhere. It was in the bedroom, in the hallway, in the living room and dinning room. It was though he had walked throughout the house dripping blood all over his carpets on purpose.
I will admit that I was kinda grossed out by it. But the thing that bothered me the most is the extent of blood actually on the carpet and the amount I was told over the phone that was on the carpet. Huge difference between the two. When I saw it I almost turned down the job. However, being the nice guy (customer was getting married that week and some functions were being held at the house) and liking a challenge I started the job.
I will admit that I was kinda grossed out by it. But the thing that bothered me the most is the extent of blood actually on the carpet and the amount I was told over the phone that was on the carpet. Huge difference between the two. When I saw it I almost turned down the job. However, being the nice guy (customer was getting married that week and some functions were being held at the house) and liking a challenge I started the job.
Unfortunately I cannot go into detail of how exactly I roomed the blood because it is a closely held trade secrecy that has been passed down from generation to generation (carpet cleaning runs in our blood= no pun intended).
The results far exceeded my expectations. I think the carpet cleaning was so successfully as because the blood was fresh. The point you should take home from this little story is to let a carpet cleaning service company address whatever stains or spills you have sooner rather than later.
By Ed Scott
The results far exceeded my expectations. I think the carpet cleaning was so successfully as because the blood was fresh. The point you should take home from this little story is to let a carpet cleaning service company address whatever stains or spills you have sooner rather than later.
By Ed Scott
RSS Feed
